Canada

Privacy Policy

Last Updated: November 1, 2017

PRIVACY POLICY AND RELATED WEB SITE TERMS

This privacy policy discloses the privacy practices for (http://www.dentalservices.net). This privacy policy applies to information collected by Dental Services Group through this web site or which you provide to Dental Services group through other means. It will notify you of the following:

  1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to help protect against the misuse of your information.

By using our web site, or by choosing to submit personal information to us, you signify your consent to all of the terms of this Privacy Policy. If you do not agree with any terms of this Privacy Policy, please do not use this web site or submit any personal information to us.

Information Collection and Use

We obtain information about users of the site in order to conduct our business, to develop comprehensive site statistics, to serve our customers better, and for other business-related purposes, including:

  • Operate our web site in accordance with its terms and conditions;
  • Facilitate, complete or confirm, a purchase you make using the web site, including facilitating payment;
  • Respond to your questions or inquiries;
  • To conduct market research and surveys;
  • To conduct promotional activities;
  • To improve our products, services and web site;
  • To respond to inquiries sent through contact forms;
  • Supply you with requested information on our products or services;
  • To send you informational or promotional communications, including  product updates, educational content, events, and DSG updates that you have agreed to receive;
  • To carry out other purposes that are disclosed to you and to which you consent;
  • To carry out any other purpose permitted or required by law. 

We have access to and collect information that you voluntarily give us via e-mail, form submission, or other direct contact from you.  As permitted under the applicable law, we may contact you via e-mail in the future to tell you about specials, new products or services, or changes to this Privacy Policy.

  • We collect information that does not identify an individual user, including but not limited information related to: (a) use of the site that does not identify an individual user such as click streams, page views and time spent on our website, (b) Internet connections, (c) computer equipment, (d) web browsers, (e) websites visited before entering site, (f) websites visited after leaving site, (g) IP addresses, and (f) other similar information about traffic and usage, collectively “Non-Personal Information.”
  • We also collect information that may identify you when you provide to us through forms on this site, for example, when you fill out one of our site forms. We also collect such information through any correspondence that you provide to us whether through standard mail, e-mail, or phone call(s).  Information that you provide might include, but is not limited to the following: (a) first and last names, (b) demographic information, (c) mailing address, (d) e-mail address, (e) phone number, (f) credit card number, and (g) other information you choose to provide, collectively “Personal Information.” If you provide the Personal Information of another person, then you must have their consent to this Privacy Policy before you provide us with such information.
  • We collect information automatically, as you navigate to, through, and away from our site. The information we collect automatically may be aggregated with other users’ information.  It may also be combined with associated Personal Information that you provide directly to us or that we receive from third parties. We may use this information to help optimize our web site and marketing efforts, among other uses permitted by applicable law.

Cookies

We use “cookies” on this site.  A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site.  For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site.  Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site. Your browser gives you the option to reject cookies. However, setting your browser to reject cookies generally hinders the browser’s performance and will adversely affect your experience while using our web site.

Registration

In order to use the customer portal site, a user must first complete the registration form. During registration a user is required to give certain information about their account with us (such as an account identifier, invoice or statement number, and an amount).  This information is for your safety to validate that it is you requesting access to your account and to help prevent unauthorized access to your account.  This information is required for you to use our secure customer portal.  If you choose to register an account, you agree to provide accurate and complete information, and you acknowledge that you will be solely responsible for your account and for any activity that occurs with your account and the security of your account, including but not limited to, keeping access to your account secure, preventing circumvention of access, reporting any breaches within your account to us, and any other applicable security measures.

Information Sharing

You may elect to provide information on our site for the purposes of obtaining more information or product promotions from us.  By submitting your information through our site to obtain more information or product promotions from us, you are consenting to receive e-mail information from us.  Likewise, you are consenting to release any provided information and/or data to us or to a third party for the purposes set out in this policy.  For example, we use an outside shipping company to ship orders to you; to conduct market research on our behalf; and, we use a credit card processing company to process orders and bill users for goods and services. 

Where permitted by applicable law, we reserve the right to disclose your information in accordance with our business standards and business judgment.  We may disclose aggregated information that does not identify any individual, without restriction.   We may disclose Personal Information that we collect and/or that you provide to any of our affiliates, to third-party contractors and service providers with whom we have contractual relationships, to other third parties that we hire to serve our business’ interests, and/or to any buyer or successor in the event of a merger, reorganization, dissolution, or other sale or transfer of title.  We may disclose any of your information in order to comply with any court order, law, legal demand, or legal process, including to respond to any government or regulatory request. We may also use, or disclose your Personal Information to third parties, if we have reason to believe that using or disclosing such information is necessary to: (i) conduct investigations of possible breaches of law; (ii) identify, contact, or bring legal action against someone who may be violating an agreement they have with us; (iii) investigate security breaches or cooperate with government authorities pursuant to a legal matter; or (iv) to protect our rights, safety or property. We may disclose your Personal Information for any other purpose to which you consent.

Google Analytics.  We have enabled Google Analytics to collect data about our traffic through the use of Google advertising cookies and other anonymous identifiers.  We use Google Analytics cookies and other cookies to compile data to better understand users and provide users with a more tailored experience.  You can opt out of Google Analytics by vising Google’s Opt-Out Browser Add-on website [hyperlink: https://tools.google.com/dlpage/gaoptout/].

Third-Party Plugins.  We use the software associated with several third-party plugins to deliver the services on this site.  Some or all of these plugins may receive aggregated, anonymized Non-Personal Information from your use of the site. 

Security and Storage

Although we use reasonable security measures, designed to protect the information that you submit, no data security measures are guaranteed to be completely effective.  We are not responsible for any circumvention of security or privacy measures deployed on this site.

Furthermore, it is common knowledge that transmission of information via the Internet is not wholly secure, and we cannot guarantee the security of your information transmitted to our site.  Any transmission of Personal Information by you is at your own risk.  By continuing to use this site, you acknowledge and accept these risks.

Personal Information may be accessed by persons within our organization, or our third party service providers, who require such access to carry out the purposes indicated above, or such other purposes as may be permitted or required by the applicable law. Personal Information we collect is maintained at [Location].  

Some or all of the Personal Information we collect may be stored or processed on servers located outside your jurisdiction of residence, including in the United States, whose data protection laws may differ from the jurisdiction in which you live. As a result, this information may be subject to access requests from governments, courts, or law enforcement in those jurisdictions according to laws in those jurisdictions.

Links

This site contains links to other sites.  We are not responsible for the content or privacy practices of such other sites.  We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Disclaimer of Warranties

THE SITE AND ALL INFORMATION CONTAINED HEREIN ARE PROVIDED ON AN “AS IS” BASIS WITHOUT ANY WARRANTIES OF ANY KIND.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE WARRANTY OF MERCHANTABILITY AND NONINFRINGEMENT OF THIRD PARTIES’ RIGHTS, AND THE WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE.  WE DISCLAIM ALL WARRANTIES WHETHER ARISING OUT OF LAW, STATUTE, COURSE OF DEALING, TRADE USAGE, OR ANY OTHER RELATIONSHIP.  WE MAKE NO WARRANTIES OF ANY KIND REGARDING THE SITE, DENTALSERVICES.NET, INFORMATION FOUND ON THIS SITE, OR SERVICES OFFERED BY THIRD PARTIES THROUGH THIS SITE.  WE MAKE NO WARRANTIES WITH REGARD TO THE ACCURACY, RELIABILITY, COMPLETENESS, QUALITY, FUNCTIONALITY, TIMELINESS, SPEED, OR ACCESSIBILITY OF ANY INFORMATION SUPPLIED OR IN CONNECTION WITH THE SERVICES OFFERED IN CONNECTION WITH THE SITE.  WE DO NOT WARRANT THAT THE SITE WILL BE OPERATIONAL, SECURE, ERROR-FREE, OR VIRUS FREE.

You are responsible for implementing sufficient procedures and security mechanisms to satisfy Your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to and separate from our site to reconstruct any lost data.

DENTAL SERVICES GROUP WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE SITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY THIRD-PARTY WEBSITE LINKED TO IT.

Limitation of Liability

TO THE EXTENT PERMITTED BY LAW, YOU HEREBY RELEASE DENTAL SERVICES GROUP FROM ALL LIABILITY ASSOCIATED WITH YOUR USE OF THIS SITE.

You, alone, acknowledge that you are responsible for any actions you take while on this site.  You recognize that your use of the site and any subsequent actions arising from your use of the site are taken solely at your own risk.

TO THE EXTENT PERMITTED BY LAW, IN NO EVENT WILL DENTAL SERVICES GROUP, OUR DIRECTORS, OUR OFFICERS, OUR EMPLOYEES, OR OUR AGENTS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, OR UNDER ANY EQUITABLE THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE SITE, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF BUSINESS OPPORTUNITIES, OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.  THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Accessing and Correcting your Personal Information

You have a right to request access to your Personal Information and to request a correction to it if you believe it is inaccurate. If you have submitted Personal Information to us and would like to have access to it, or if you would like to have it removed or corrected, please contact us using the contact information provided below. We will use reasonable efforts to comply with your request; however, in some cases we may not be able to allow you to access certain Personal Information in certain circumstances, for example if it contains Personal Information of other persons, or for legal reasons. In such cases, we will provide you with a reasonable explanation of why it is not possible to grant access to your Personal Information. We may require you to verify your identity before allowing you to access your personal information.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page. Your use of our site or provision of any Personal Information to us after such changes constitutes your acknowledgement of, and agreement with, this Privacy Policy as revised.

Contact Us

If you have any questions about your account or our web site and privacy policy, please contact our webmaster. Your use of our site and/or submission of an Personal Information to us constitutes your acknowledgement of, and agreement with, this Privacy Policy.

You may also contact the Dental Services Group Attn: Privacy Inquiry at 146 2nd Street North, Suite 207, St. Petersburg, FL 33701.